Your privacy and data security are our top priorities
Last updated: 6/12/2025
We collect personal information you provide directly to us, including your name, email address, phone number, and financial information when you use our mortgage analysis services.
When you upload mortgage documents (Loan Estimates, Closing Disclosures, etc.), we process and analyze the financial data contained within these documents to provide our services.
We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, and usage patterns.
We use your information to analyze your mortgage documents, provide rate comparisons, and deliver personalized recommendations to help you secure better mortgage terms.
We may use your contact information to send you analysis results, service updates, and important notifications about your account.
We analyze usage patterns and feedback to improve our platform and develop new features that better serve our users' needs.
All data transmitted to and from our platform is encrypted using industry-standard TLS encryption. Your documents and personal information are encrypted at rest using AES-256 encryption.
We implement strict access controls to ensure only authorized personnel can access your data, and all access is logged and monitored for security purposes.
We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your financial data remains confidential and is used solely to provide our services.
We may share limited information with trusted service providers who help us operate our platform (such as cloud hosting and document processing services), under strict confidentiality agreements.
We may disclose information when required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and safety.
You have the right to access, update, or correct your personal information at any time through your account dashboard or by contacting our support team.
You can request deletion of your personal data and uploaded documents. We will securely delete your information within 30 days of your request, subject to legal retention requirements.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account.
ClosingWTF Inc operates under NMLS ID #2688565 and complies with all applicable federal and state mortgage lending regulations in our licensed states (OR, CO, TX).
We follow industry best practices for financial data protection and comply with relevant data protection regulations including CCPA and GDPR where applicable.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@closingwtf.com
Company: ClosingWTF Inc
NMLS ID: #2688565
We're committed to transparency and protecting your data. Contact us anytime with privacy questions or concerns.